MyMotorMate Terms & Conditions

Version 1.0
Last Updated: 15 July 2026

These Terms apply to all websites, domains, subdomains, mobile applications, APIs and online services operated by MyMotorMate, including but not limited to:

References throughout these Terms to the "Platform" include all such websites, domains, applications, APIs and associated services unless expressly stated otherwise.

1. Introduction

Welcome to MyMotorMate ("MyMotorMate", "we", "our" or "us").

These Terms & Conditions ("Terms") govern your access to and use of the MyMotorMate website, services, vehicle search facilities, paid vehicle history reports, user accounts and any future mobile applications or associated services made available by MyMotorMate.

By accessing our website, creating an account, purchasing a report, or otherwise using any of our services, you confirm that you have read, understood and agree to be legally bound by these Terms.

If you do not agree with these Terms, you must immediately stop using our website and services.

These Terms apply to both:

  • Consumers purchasing services for personal use; and

  • Businesses purchasing services for commercial purposes,

unless a clause specifically states otherwise.

1.1 Our Service

MyMotorMate is an independent online vehicle information platform.

Our services may include, but are not limited to:

  • Free vehicle lookups;

  • MOT history searches;

  • Vehicle specification searches;

  • Vehicle tax information;

  • Paid vehicle history reports;

  • Outstanding finance checks;

  • Insurance write-off checks;

  • Theft status checks;

  • Mileage verification;

  • Vehicle ownership information;

  • Vehicle valuation tools;

  • AI-generated vehicle summaries and buying guidance;

  • Saved vehicle garages;

  • User accounts;

  • Business listings and advertisements;

  • Email and SMS notifications;

  • Future subscription services; and

  • Future mobile applications and APIs.

Some services are provided free of charge while others require payment.

Certain services may be added, removed or modified at any time without prior notice where reasonably necessary to improve, maintain or secure the platform.

1.2 Independent Service

MyMotorMate is an independent company.

Unless expressly stated otherwise, MyMotorMate is not owned, operated, endorsed or approved by:

  • The Driver and Vehicle Standards Agency (DVSA);

  • The Driver and Vehicle Licensing Agency (DVLA);

  • MotorCheck;

  • Any finance provider;

  • Any insurance company;

  • Any motor manufacturer; or

  • Any government department.

References to these organisations are made solely to identify the origin of certain data supplied within our services.

1.3 Third-Party Data

Vehicle information displayed by MyMotorMate is obtained from trusted third-party data providers and official sources.

These may include, but are not limited to:

  • Driver and Vehicle Standards Agency (DVSA);

  • Driver and Vehicle Licensing Agency (DVLA);

  • MotorCheck;

  • Finance providers;

  • Insurance industry databases;

  • Police databases;

  • Vehicle manufacturers;

  • Licensing authorities; and

  • Other commercial vehicle data providers.

MyMotorMate does not create, alter, verify or validate this information before it is displayed.

Information is presented substantially as supplied by the relevant data provider at the time the report is generated.

1.4 No Guarantee of Accuracy

Whilst we take reasonable care to present information accurately, vehicle data is collected from numerous external organisations and is continually changing.

Accordingly, MyMotorMate cannot guarantee that any information displayed is:

  • completely accurate;

  • complete;

  • current;

  • uninterrupted;

  • free from errors;

  • free from omissions; or

  • suitable for any specific purpose.

Vehicle reports should always be considered a snapshot of information available at the time the search was performed.

1.5 Purchasing Decisions

MyMotorMate provides vehicle information only.

Nothing contained within our website or reports constitutes:

  • legal advice;

  • financial advice;

  • insurance advice;

  • mechanical advice;

  • valuation advice; or

  • a recommendation to purchase or avoid purchasing any vehicle.

Any decision to purchase, finance, insure, repair or otherwise deal with a vehicle remains entirely your responsibility.

Before purchasing any vehicle, we strongly recommend that you:

  • inspect the vehicle thoroughly;

  • verify the VIN/chassis number;

  • inspect the V5C registration certificate;

  • review the service history;

  • inspect for previous repairs or hidden damage;

  • carry out a road test where appropriate; and

  • obtain an independent mechanical inspection where necessary.

A clear vehicle history report does not guarantee that a vehicle has never suffered damage, faults, misuse or fraudulent activity.

1.6 Changes to these Terms

We may amend these Terms from time to time to reflect:

  • changes in legislation;

  • new services;

  • improvements to our platform;

  • changes to third-party data providers;

  • security requirements; or

  • operational requirements.

The latest version will always be published on our website.

Your continued use of MyMotorMate following any amendment constitutes acceptance of the updated Terms.

2. Definitions

2.1 "Account"

A registered MyMotorMate user profile created by a User to access features including saved vehicles, purchased reports, reminders, subscriptions and any future services.

2.2 "AI Features"

Any artificial intelligence functionality made available by MyMotorMate, including but not limited to AI-generated vehicle summaries, buying guidance, explanations, recommendations or predictive insights.

AI-generated content is provided for informational purposes only and must not be relied upon as professional advice.

2.3 "Business Customer"

A person, company, partnership, sole trader, dealership, garage or other organisation purchasing or using our Services wholly or mainly for business, trade or professional purposes.

2.4 "Consumer"

An individual acting wholly or mainly outside their trade, business, craft or profession.

2.5 "Content"

Any information, text, graphics, reports, photographs, software, databases, designs, layouts, logos, code, AI-generated summaries, advertisements or other material displayed or made available through the Services.

2.6 "Data Provider"

Any third-party organisation supplying information to MyMotorMate.

This includes, but is not limited to:

  • MotorCheck;

  • Driver and Vehicle Standards Agency (DVSA);

  • Driver and Vehicle Licensing Agency (DVLA);

  • Finance companies;

  • Insurance databases;

  • Police databases;

  • Vehicle manufacturers;

  • Government agencies;

  • Licensing authorities; and

  • Other authorised commercial data providers.

2.7 "Free Services"

Any service made available without payment including, but not limited to:

  • Registration lookups;

  • MOT status;

  • Vehicle specifications;

  • Tax information;

  • Public vehicle information; and

  • Other complimentary services introduced from time to time.

2.8 "MotorCheck Data"

Vehicle history information supplied by MotorCheck and/or its authorised data suppliers.

This may include, but is not limited to:

  • Outstanding finance;

  • Insurance write-off records;

  • Theft records;

  • Mileage information;

  • Ownership information;

  • Vehicle identity information;

  • Vehicle specification data;

  • Imported/exported status;

  • Plate changes; and

  • Other vehicle history information.

MyMotorMate does not own, create, amend or verify MotorCheck Data.

2.9 "MOT Data"

Vehicle MOT history supplied from official Driver and Vehicle Standards Agency (DVSA) records.

2.10 "Paid Report"

Any report or vehicle history product purchased through MyMotorMate for a fee.

2.11 "Personal Data"

Information relating to an identified or identifiable individual as defined under applicable UK data protection legislation.

2.12 "Report"

Any vehicle information generated by MyMotorMate following a User search, whether free or paid.

Reports may contain information from multiple Data Providers combined into a single document.

2.13 "Services"

All services provided by MyMotorMate, including present and future functionality, whether free or paid.

This includes, without limitation:

  • Vehicle searches;

  • MOT history;

  • Vehicle history reports;

  • AI-generated summaries;

  • Saved garages;

  • User accounts;

  • Business listings;

  • Vehicle reminders;

  • Email notifications;

  • SMS notifications;

  • Subscription services;

  • APIs;

  • Mobile applications; and

  • Any other services introduced from time to time.

2.14 "User"

Any individual or organisation accessing or using the Services.

2.15 "Vehicle"

Any motor vehicle, motorcycle, van, caravan, trailer or other road-going vehicle capable of being searched using a registration number, Vehicle Identification Number (VIN) or other identifier.

2.16 "Vehicle Identification Number (VIN)"

The unique manufacturer's identification number assigned to a vehicle.

2.17 "Vehicle Registration Mark (VRM)"

The vehicle registration number or number plate assigned to a vehicle by the relevant licensing authority.

2.18 "Website"

The MyMotorMate website, together with any associated domains, subdomains, mobile websites and future online platforms operated by MyMotorMate.

2.19 "Working Day"

Any day other than:

  • Saturday;

  • Sunday; or

  • a public or bank holiday in England and Wales.

2.20 Interpretation

Unless the context otherwise requires:

  • references to the singular include the plural and vice versa;

  • references to one gender include all genders;

  • headings are included for convenience only and do not affect interpretation;

  • references to legislation include any amendments, re-enactments or replacements of that legislation; and

  • references to "including" or "includes" shall be interpreted as meaning "including without limitation".

3. Our Contract With You

3.1 Formation of the Contract

A legally binding contract between you and MyMotorMate is formed when:

  • you create a MyMotorMate account;

  • you purchase a Paid Report;

  • you purchase a subscription;

  • you purchase any other paid Service;

  • we accept your payment; and

  • we begin supplying the requested Service.

For free Services, your use of the Website constitutes acceptance of these Terms.

3.2 Acceptance of Orders

All purchases made through MyMotorMate are subject to acceptance.

We reserve the right to refuse, suspend or cancel any order where we reasonably believe:

  • fraudulent activity has occurred;

  • payment has failed;

  • incorrect pricing has been displayed due to a technical error;

  • the requested Service cannot be supplied;

  • our systems are unavailable;

  • you have breached these Terms; or

  • fulfilling the order would be unlawful.

Where payment has already been taken and we are unable to supply the requested Service, a full refund will be issued using the original payment method.

3.3 Delivery of Digital Services

MyMotorMate provides digital services only.

Vehicle reports are generated electronically and delivered through one or more of the following methods:

  • display within your MyMotorMate account;

  • download from the Website;

  • email delivery;

  • future mobile applications;

  • future APIs; or

  • any other digital delivery method introduced by MyMotorMate.

Unless prevented by circumstances beyond our reasonable control, delivery is normally immediate following successful payment.

3.4 Service Availability

Whilst we aim to make our Services available 24 hours a day, 7 days a week, we do not guarantee uninterrupted availability.

Access to the Services may be suspended, restricted or interrupted due to:

  • scheduled maintenance;

  • emergency maintenance;

  • software updates;

  • security incidents;

  • failures affecting third-party systems;

  • failures affecting Data Providers;

  • internet outages;

  • payment provider issues; or

  • events beyond our reasonable control.

Temporary interruptions shall not constitute a breach of these Terms.

3.5 Geographic Availability

Unless expressly stated otherwise, MyMotorMate Services are intended primarily for vehicles registered within the United Kingdom.

Certain Services may not be available for:

  • imported vehicles;

  • exported vehicles;

  • Northern Ireland vehicles where data availability differs;

  • vehicles previously registered overseas;

  • vehicles registered in Jersey;

  • vehicles registered in Guernsey;

  • vehicles registered in the Isle of Man; or

  • vehicles for which insufficient information exists.

Where data is unavailable, this does not indicate that adverse information does or does not exist.

3.6 Minimum Age

You must be at least 18 years of age to:

  • create an account;

  • purchase Paid Reports;

  • subscribe to Services; or

  • enter into any contract with MyMotorMate.

If you are under 18 years of age, a parent or legal guardian must complete the purchase on your behalf.

3.7 Business Customers

Where you purchase Services on behalf of a company, partnership or other organisation, you confirm that:

  • you have authority to bind that organisation;

  • the organisation agrees to these Terms; and

  • you accept responsibility for ensuring authorised users comply with these Terms.

3.8 Changes to Services

We continually improve MyMotorMate.

Accordingly, we may:

  • introduce new features;

  • remove obsolete features;

  • improve existing functionality;

  • alter report layouts;

  • replace Data Providers;

  • modify AI-generated content;

  • introduce subscription plans;

  • discontinue Services; or

  • implement security enhancements,

provided that such changes are made for legitimate business, operational, technical or legal reasons.

Where a significant change materially affects a purchased Service, we will take reasonable steps to notify affected customers where practicable.

3.9 Data Provider Changes

MyMotorMate reserves the right to replace, supplement or remove any third-party Data Provider at any time.

Where this occurs:

  • report layouts may change;

  • available data fields may differ;

  • historical reports may not match newly generated reports; and

  • certain information may become unavailable.

Replacement of a Data Provider shall not, by itself, entitle you to a refund.

3.10 Electronic Communications

By using MyMotorMate, you agree that we may communicate with you electronically.

This includes:

  • order confirmations;

  • receipts;

  • invoices;

  • report delivery;

  • account notifications;

  • security alerts;

  • service updates;

  • legal notices;

  • subscription communications; and

  • customer support correspondence.

Electronic communications satisfy any legal requirement that such communications be provided in writing.

3.11 Accuracy of Information Provided by You

You are responsible for ensuring that all information submitted to MyMotorMate is accurate.

This includes, but is not limited to:

  • vehicle registration numbers (VRM);

  • Vehicle Identification Numbers (VIN);

  • email addresses;

  • payment details; and

  • account information.

MyMotorMate accepts no responsibility for incorrect reports generated as a result of inaccurate information supplied by you.

3.12 Force Majeure

We shall not be liable for any delay or failure in performing our obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to:

  • natural disasters;

  • fire;

  • flood;

  • epidemic or pandemic;

  • cyber attack;

  • denial of service attacks;

  • internet outages;

  • failures of cloud infrastructure;

  • power failures;

  • industrial disputes;

  • governmental action;

  • acts of terrorism;

  • war; or

  • failures of third-party service providers.

During such events, our obligations shall be suspended for the duration of the disruption.

3.13 Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy and any policies expressly incorporated by reference, constitute the entire agreement between you and MyMotorMate concerning your use of the Services.

You acknowledge that you have not relied upon any statement, representation or promise not expressly contained within these documents.

Section 4 – User Accounts

4. User Accounts

4.1 Creating an Account

Certain features of MyMotorMate require you to create an Account.

By creating an Account, you confirm that:

  • all information you provide is true, accurate and complete;

  • you are legally entitled to create the Account;

  • you will keep your information updated where it changes;

  • you will not impersonate another person or organisation; and

  • you will comply with these Terms at all times.

We reserve the right to refuse any Account registration at our sole discretion where we reasonably believe registration would breach these Terms or applicable law.

4.2 One Account Per User

Unless expressly authorised by MyMotorMate in writing:

  • each individual may only maintain one personal Account;

  • each business may maintain one primary business Account together with authorised employee access where available; and

  • Accounts must not be transferred or sold to another person.

4.3 Account Security

You are responsible for maintaining the confidentiality of:

  • your password;

  • login credentials;

  • authentication methods; and

  • any device used to access your Account.

You agree to take reasonable precautions to prevent unauthorised access.

If you believe your Account has been compromised, you must notify MyMotorMate immediately.

4.4 Responsibility for Account Activity

You remain responsible for all activity carried out using your Account unless caused by our negligence or a security failure within our systems.

This includes:

  • vehicle searches;

  • report purchases;

  • subscriptions;

  • saved vehicles;

  • business listings;

  • messages;

  • profile changes; and

  • any future functionality.

4.5 Accuracy of Account Information

You agree to ensure that your Account information remains accurate.

This includes:

  • your name;

  • email address;

  • billing information;

  • business details (where applicable); and

  • contact information.

Failure to maintain accurate information may result in interruption or suspension of the Services.

4.6 Verification

MyMotorMate reserves the right to verify:

  • your identity;

  • ownership of an email address;

  • payment methods;

  • business information;

  • telephone numbers; and

  • other information provided by you.

We may request additional documentation where reasonably necessary to:

  • prevent fraud;

  • comply with legal obligations;

  • protect other users; or

  • investigate suspected misuse.

Failure to provide requested verification may result in suspension or closure of your Account.

4.7 Suspension of Accounts

We may suspend your Account immediately where we reasonably believe:

  • these Terms have been breached;

  • fraudulent activity has occurred;

  • payment has been reversed or disputed without valid reason;

  • false information has been supplied;

  • your Account has been compromised;

  • your use presents a security risk;

  • your activity may damage MyMotorMate or other users; or

  • we are required to do so by law.

During any suspension, access to some or all Services may be restricted.

4.8 Termination of Accounts

We may permanently close your Account where:

  • serious or repeated breaches of these Terms occur;

  • fraudulent or unlawful activity is identified;

  • you abuse our staff or systems;

  • your Account is used to interfere with the operation of the Services;

  • your Account remains inactive for an extended period and we reasonably determine it is no longer required; or

  • we cease providing the relevant Services.

Where reasonably practicable, we will notify you before permanently closing your Account unless immediate action is required for legal or security reasons.

4.9 Closing Your Account

You may request closure of your Account at any time by contacting MyMotorMate.

Closure of an Account:

  • does not automatically cancel any active subscription;

  • does not entitle you to a refund unless required by law or expressly stated in these Terms;

  • does not affect reports already purchased; and

  • does not remove information we are legally required to retain.

Certain records may continue to be retained in accordance with:

  • UK GDPR;

  • the Data Protection Act 2018;

  • accounting legislation;

  • anti-fraud obligations; and

  • our Privacy Policy.

4.10 Saved Reports

Where technically available, purchased reports may remain accessible within your Account for a reasonable period.

MyMotorMate does not guarantee permanent storage of reports.

Users are encouraged to download and retain copies of purchased reports for their own records.

4.11 Acceptable Use of Accounts

You agree not to:

  • share your login credentials;

  • allow another person to use your Account;

  • create multiple Accounts to avoid restrictions;

  • attempt to gain unauthorised access to another Account;

  • interfere with another user's Account;

  • use automated software to access your Account without our written permission;

  • attempt to bypass security measures;

  • exploit bugs or vulnerabilities; or

  • use the Account for unlawful purposes.

Any such activity may result in immediate suspension or termination.

4.12 Communication Preferences

By creating an Account, you agree that MyMotorMate may send you:

  • purchase confirmations;

  • report notifications;

  • account security alerts;

  • password reset emails;

  • service announcements;

  • legal notices;

  • subscription information; and

  • customer support communications.

Marketing communications will only be sent where permitted by applicable law and may be opted out of at any time.

Operational and security communications cannot be opted out of whilst your Account remains active.

4.13 Future Features

Your Account may provide access to additional features introduced in the future, including but not limited to:

  • saved garages;

  • MOT reminders;

  • service reminders;

  • vehicle tax reminders;

  • AI vehicle insights;

  • business listings;

  • subscriptions;

  • mobile applications;

  • API access;

  • loyalty programmes;

  • referral programmes; and

  • partner services.

Use of future features shall remain subject to these Terms unless separate terms are published.

4.14 Survival

Where your Account is closed or terminated, provisions relating to:

  • intellectual property;

  • limitation of liability;

  • data protection;

  • dispute resolution;

  • payment obligations; and

  • indemnities,

shall continue to apply where relevant.

Section 5 – Free Services

5. Free Services

5.1 Availability of Free Services

MyMotorMate may provide certain Services free of charge.

These may include, but are not limited to:

  • Vehicle registration lookups;

  • MOT status;

  • MOT expiry dates;

  • Vehicle tax status;

  • Vehicle specifications;

  • Vehicle images;

  • Fuel type;

  • Transmission;

  • Engine size;

  • CO₂ emissions;

  • Vehicle dimensions;

  • AI-generated summaries (where offered);

  • Public vehicle information; and

  • Any other complimentary features introduced by MyMotorMate.

Free Services are provided solely at MyMotorMate's discretion.

We reserve the right to modify, suspend or withdraw any Free Service at any time without prior notice.

5.2 No Guarantee of Availability

Free Services are supplied on an "as available" and "as is" basis.

We do not guarantee that any Free Service will:

  • remain available;

  • remain free of charge;

  • be uninterrupted;

  • be error-free;

  • contain all available vehicle information; or

  • continue in its current format.

5.3 Data Accuracy

Information displayed through Free Services is obtained from third-party Data Providers.

Whilst we take reasonable care when presenting this information, MyMotorMate makes no representation or warranty that information provided through any Free Service is:

  • accurate;

  • complete;

  • current;

  • suitable for your intended purpose; or

  • free from errors or omissions.

Information displayed may change at any time without notice.

5.4 Snapshot of Information

Vehicle information shown through Free Services represents a snapshot of information available to MyMotorMate at the time the search is performed.

Vehicle records may change shortly after your search due to:

  • newly recorded MOT results;

  • finance agreements;

  • insurance claims;

  • theft reports;

  • ownership changes;

  • registration updates;

  • mileage updates;

  • manufacturer recalls; or

  • updates made by third-party Data Providers.

MyMotorMate has no control over when such updates become available.

5.5 Not a Vehicle History Check

Unless expressly stated otherwise, information available through our Free Services does not constitute a full vehicle history report.

A Free Search should never be relied upon to determine whether a vehicle:

  • has outstanding finance;

  • has been written off;

  • has been stolen;

  • has mileage discrepancies;

  • has hidden accident damage;

  • has outstanding recalls;

  • is mechanically sound; or

  • is suitable for purchase.

Users seeking this information should obtain a Paid Vehicle History Report.

5.6 Personal Use Only

Free Services are provided solely for lawful personal or internal business use.

Without our prior written consent, you must not:

  • reproduce Free Search results commercially;

  • redistribute search results;

  • sell search results;

  • create competing databases;

  • use Free Services within another website or application;

  • systematically harvest vehicle information; or

  • use Free Services to build commercial products.

5.7 Automated Access

You must not use:

  • bots;

  • crawlers;

  • spiders;

  • scraping software;

  • automated scripts;

  • artificial intelligence agents;

  • browser automation;

  • APIs not provided by MyMotorMate; or

  • any automated means

to perform searches or collect information from MyMotorMate without our prior written permission.

We reserve the right to block, rate-limit or permanently prevent access from systems we believe are engaging in automated activity.

5.8 Fair Usage

To ensure reliable performance for all users, MyMotorMate reserves the right to apply reasonable usage limits to Free Services.

These limits may include:

  • searches per minute;

  • searches per hour;

  • searches per day;

  • IP-based rate limiting;

  • account-based limits; or

  • CAPTCHA verification.

We may amend such limits at any time without notice.

5.9 No Liability

To the fullest extent permitted by law, MyMotorMate accepts no liability for any loss arising from reliance upon information obtained through a Free Service.

This includes, but is not limited to:

  • purchasing a vehicle;

  • selling a vehicle;

  • financing a vehicle;

  • insuring a vehicle;

  • repairing a vehicle;

  • valuing a vehicle; or

  • any other decision made using Free Search information.

5.10 AI Features

Where AI-generated content is included within any Free Service:

  • it is automatically generated;

  • it may contain inaccuracies;

  • it should not be treated as professional advice;

  • it should not replace a vehicle inspection; and

  • it should only be used as supplementary guidance.

AI-generated summaries do not form part of any vehicle history guarantee.

5.11 Advertising

Free Services may display:

  • advertisements;

  • sponsored businesses;

  • promoted listings;

  • affiliate links;

  • recommended products;

  • partner offers; or

  • promotional content.

The presence of any advertisement or promoted listing does not constitute an endorsement or recommendation by MyMotorMate.

5.12 Future Changes

MyMotorMate may introduce new Free Services or convert existing Free Services into paid Services.

Where this occurs:

  • existing free functionality may be modified;

  • additional features may become chargeable;

  • premium tiers may be introduced; and

  • subscription plans may replace certain Free Services.

Such changes shall not affect any Paid Report already purchased.

5.13 No Consumer Contract

Use of Free Services does not create a contract for the supply of paid digital content.

Paid Services remain subject to the specific provisions contained within these Terms relating to purchases, payments, cancellations and refunds.

Section 6 – Paid Vehicle History Reports

6. Paid Vehicle History Reports

6.1 Overview

MyMotorMate offers paid digital vehicle history reports ("Paid Reports") which combine information obtained from multiple trusted third-party Data Providers into a single report.

Paid Reports are intended to assist users in making informed decisions regarding a vehicle.

They do not constitute a guarantee of a vehicle's condition, history, legality, safety or future performance.

6.2 Information Included

Depending on the report purchased and data available at the time of the search, a Paid Report may include, but is not limited to:

  • Vehicle identity;

  • Vehicle specification;

  • MOT history;

  • MOT advisories;

  • MOT failures;

  • Tax status;

  • Outstanding finance;

  • Insurance write-off history;

  • Theft status;

  • Mileage history;

  • Previous keeper information;

  • Registration changes;

  • Imported/exported status;

  • Manufacturer recalls;

  • Vehicle valuation;

  • AI-generated summaries;

  • Vehicle risk indicators; and

  • Other vehicle information made available by our Data Providers.

The information available may differ between vehicles and report types.

6.3 Third-Party Data

Paid Reports are compiled using information supplied by third-party Data Providers.

These providers may include:

  • MotorCheck;

  • Driver and Vehicle Standards Agency (DVSA);

  • Driver and Vehicle Licensing Agency (DVLA);

  • Finance providers;

  • Insurance industry databases;

  • Police databases;

  • Vehicle manufacturers;

  • Government agencies; and

  • Other authorised commercial data suppliers.

MyMotorMate does not create, amend, verify or independently validate any third-party data contained within a Paid Report.

6.4 Snapshot of Information

Every Paid Report represents a snapshot of information available to MyMotorMate at the exact date and time the report is generated.

Vehicle records may change immediately after the report is produced.

Accordingly:

  • a clear report today may not remain clear tomorrow;

  • finance may subsequently be registered;

  • theft markers may subsequently appear;

  • insurance write-off information may later become available;

  • MOT records may change;

  • mileage information may be updated; and

  • manufacturer recalls may be issued after your report.

MyMotorMate has no control over when third-party organisations update their databases.

6.5 Report Availability

Paid Reports are normally made available immediately following successful payment.

Where delays occur due to technical issues, maintenance or third-party system outages, we shall make reasonable efforts to provide the report as soon as reasonably practicable.

Temporary delays do not entitle you to compensation.

6.6 Report Accuracy

Whilst MyMotorMate exercises reasonable care in compiling Paid Reports, we do not warrant or guarantee that any report is:

  • completely accurate;

  • complete;

  • current;

  • error-free;

  • suitable for your intended purpose; or

  • free from omissions.

Information is only as reliable as that supplied by the relevant Data Provider.

6.7 Customer Responsibility

A Paid Report forms only one part of the vehicle purchasing process.

Before purchasing any vehicle you should, where appropriate:

  • physically inspect the vehicle;

  • verify the VIN/chassis number;

  • inspect the V5C registration certificate;

  • compare vehicle details against the report;

  • inspect for signs of previous repairs or hidden damage;

  • review the service history;

  • conduct a road test;

  • verify the seller's identity; and

  • obtain an independent mechanical inspection.

A Paid Report must never replace appropriate due diligence.

6.8 No Guarantee of Vehicle Condition

A clear Paid Report does not guarantee that a vehicle:

  • has never been involved in an accident;

  • has never sustained damage;

  • is mechanically sound;

  • has not been poorly repaired;

  • is free from corrosion;

  • has genuine mileage;

  • is legally owned by the seller;

  • is free from undisclosed defects; or

  • is suitable for purchase.

Certain events may never be reported to any Data Provider.

6.9 AI-Generated Summaries

Where a Paid Report includes AI-generated summaries, explanations or buying guidance:

  • such content is automatically generated;

  • it may contain inaccuracies;

  • it should not be treated as professional advice;

  • it should not replace your own judgment;

  • it does not form part of any vehicle history guarantee; and

  • it should only be considered alongside the underlying report data.

6.10 Report Ownership

Following purchase, you are granted a non-exclusive, non-transferable licence to use the Paid Report for your own personal or internal business purposes.

You may:

  • download the report;

  • print the report; and

  • retain a copy for your records.

You must not:

  • resell the report;

  • redistribute the report commercially;

  • publish the report without permission;

  • modify the report to misrepresent its contents;

  • remove copyright notices; or

  • incorporate the report into another commercial product without our prior written consent.

6.11 Report Storage

Where technically available, Paid Reports may remain accessible within your Account.

MyMotorMate does not guarantee permanent online storage of reports.

Users should download and retain copies for their own records.

6.12 No Guarantee or Warranty

Unless expressly stated in writing, MyMotorMate does not provide any guarantee, warranty or insurance-backed protection in relation to:

  • finance information;

  • write-off history;

  • theft records;

  • mileage;

  • ownership;

  • vehicle value;

  • recalls;

  • vehicle condition; or

  • any other data contained within a Paid Report.

Any guarantees offered by third-party Data Providers remain subject to the separate terms of those providers.

6.13 Future Improvements

MyMotorMate may improve or expand Paid Reports from time to time.

This may include:

  • additional data sources;

  • improved AI analysis;

  • new report sections;

  • enhanced vehicle imagery;

  • valuation tools;

  • recall information;

  • maintenance predictions; or

  • other vehicle intelligence features.

Such improvements may be introduced without notice and may differ from reports previously purchased.

6.14 Intended Use

Paid Reports are provided solely for lawful purposes.

You must not use them:

  • to facilitate fraud;

  • to impersonate another person;

  • to harass or intimidate others;

  • to create competing databases;

  • for unlawful surveillance;

  • to breach applicable data protection legislation; or

  • for any purpose prohibited by law.

6.15 Consumer Rights

Nothing within this Section limits or excludes any statutory rights you may have under applicable consumer protection legislation.

Where digital content fails to conform to legal requirements applicable under the Consumer Rights Act 2015, your statutory rights remain unaffected.

Section 7 – Data Sources, Accuracy & Disclaimers

7. Data Sources, Accuracy & Disclaimers

7.1 Third-Party Data Sources

MyMotorMate provides vehicle information obtained from trusted third-party Data Providers.

Depending on the Service used, information may be obtained from:

  • Driver and Vehicle Standards Agency (DVSA);

  • Driver and Vehicle Licensing Agency (DVLA);

  • MotorCheck;

  • Finance companies;

  • Insurance industry databases;

  • Police databases;

  • Vehicle manufacturers;

  • Government agencies;

  • Licensing authorities; and

  • Other authorised commercial data providers.

Data Providers may be changed, supplemented or removed at any time without prior notice.

7.2 No Ownership of Third-Party Data

MyMotorMate does not own, create, edit, verify or independently validate information supplied by third-party Data Providers.

We simply retrieve, compile and present information made available to us at the time a search is performed.

Accordingly, responsibility for the underlying accuracy of third-party data remains with the relevant Data Provider.

7.3 MotorCheck Data

Certain vehicle history information, including but not limited to:

  • outstanding finance;

  • insurance write-off records;

  • theft records;

  • mileage history;

  • keeper history;

  • vehicle identity information;

  • imported/exported status;

  • registration changes;

  • valuation information; and

  • other vehicle history data,

is supplied by MotorCheck and its authorised Data Providers.

MyMotorMate does not verify, amend or guarantee the accuracy, completeness or currency of MotorCheck Data.

Any guarantee relating to MotorCheck Data shall be governed solely by the terms of MotorCheck or the relevant Data Provider where applicable.

7.4 DVSA Information

MOT history, MOT advisories, MOT failures and related information are obtained from official Driver and Vehicle Standards Agency (DVSA) data where available.

Although this information originates from official records, MyMotorMate cannot guarantee:

  • its completeness;

  • its accuracy;

  • that it reflects events occurring after the report was generated; or

  • that updates have been received by all connected systems.

7.5 DVLA Information

Vehicle registration information supplied from the Driver and Vehicle Licensing Agency (DVLA), where available, is displayed as supplied by the relevant authority.

MyMotorMate accepts no responsibility for inaccuracies, delays or omissions contained within DVLA data.

7.6 Snapshot of Information

Every search and every report generated by MyMotorMate represents a snapshot of information available to us at the exact date and time the report is produced.

Vehicle records may change immediately after your search due to, without limitation:

  • new finance agreements;

  • theft reports;

  • insurance claims;

  • vehicle write-offs;

  • MOT results;

  • mileage submissions;

  • ownership changes;

  • recalls;

  • registration updates; or

  • corrections made by Data Providers.

MyMotorMate has no control over when information becomes available from third-party sources.

7.7 Delays in Third-Party Data

Information provided by third-party organisations may not appear immediately.

There may be unavoidable delays between:

  • an event occurring;

  • the event being recorded;

  • the event being processed by the relevant organisation;

  • the event being supplied to Data Providers; and

  • the information becoming available through MyMotorMate.

Such delays are outside the control of MyMotorMate and shall not constitute an error on our part.

7.8 Hidden or Unrecorded Information

Not every event affecting a vehicle is recorded within national or commercial databases.

Accordingly, a report indicating no adverse history does not guarantee that a vehicle:

  • has never been damaged;

  • has never been involved in an accident;

  • has never suffered flood damage;

  • has never sustained fire damage;

  • has never been structurally repaired;

  • has never been cloned;

  • has never been stolen;

  • has never had its mileage altered;

  • has never been modified; or

  • is free from defects.

Some events may never be reported to any Data Provider.

7.9 Vehicle Inspection

MyMotorMate strongly recommends that every vehicle is physically inspected before purchase.

Where appropriate, you should:

  • inspect the bodywork for previous repairs;

  • examine paint consistency;

  • inspect structural components;

  • verify the Vehicle Identification Number (VIN);

  • compare the VIN with the V5C registration certificate;

  • review the service history;

  • inspect the interior;

  • inspect tyres and brakes;

  • carry out a road test;

  • verify the seller's identity; and

  • obtain an independent mechanical inspection.

A vehicle history report should never replace a thorough physical inspection.

7.10 AI-Generated Information

Where AI-generated summaries, recommendations or explanations are provided:

  • they are generated automatically;

  • they are based solely upon information available to MyMotorMate at the time;

  • they may contain inaccuracies;

  • they should not be interpreted as professional advice;

  • they do not constitute legal, financial, insurance or mechanical advice; and

  • they must not be relied upon as the sole basis for any purchasing decision.

7.11 No Reliance

You acknowledge that:

  • all information supplied through MyMotorMate is provided for general informational purposes only;

  • you remain solely responsible for any decision you make;

  • MyMotorMate is not acting as your adviser, agent or representative; and

  • you accept all risks associated with purchasing or dealing with any vehicle.

7.12 No Warranty

To the fullest extent permitted by law, MyMotorMate makes no representation or warranty that information supplied through the Services is:

  • accurate;

  • complete;

  • current;

  • reliable;

  • uninterrupted;

  • suitable for your intended purpose; or

  • free from defects.

All information is supplied "as available" and "as is".

7.13 Errors and Corrections

Whilst we strive to present accurate information, errors may occasionally occur.

Where MyMotorMate becomes aware of an error within our own systems, we reserve the right to:

  • correct the information;

  • regenerate reports;

  • amend report layouts;

  • notify affected users where appropriate; and

  • improve our systems to reduce the likelihood of future occurrences.

Nothing within this clause creates an obligation to continually monitor or verify third-party data.

7.14 Limitation Regarding Data Providers

MyMotorMate shall not be responsible for any loss arising from:

  • inaccurate third-party data;

  • incomplete third-party data;

  • delayed third-party updates;

  • missing records;

  • withdrawn records;

  • incorrectly supplied information;

  • unavailable databases; or

  • failures affecting third-party systems.

Where a third-party Data Provider offers its own guarantee or compensation scheme, any claim relating to that guarantee must be pursued in accordance with the terms of the relevant provider.

7.15 Acknowledgement

By using MyMotorMate, you acknowledge and agree that:

  • vehicle data is sourced from independent third parties;

  • no database is guaranteed to be complete;

  • hidden or unrecorded vehicle history may exist;

  • a Paid Report forms only one part of your due diligence; and

  • you remain responsible for carrying out appropriate inspections and checks before purchasing, financing, selling or otherwise dealing with any vehicle.

Section 8 – Pricing, Payment, Refunds & Cancellation

8. Pricing, Payment, Refunds & Cancellation

8.1 Prices

The price of each Service will be displayed on the MyMotorMate Website at the time you place your order.

All prices are shown in Pounds Sterling (£) unless otherwise stated.

Where applicable, prices are inclusive of Value Added Tax (VAT).

We take reasonable care to ensure pricing is accurate. However, obvious pricing errors may occasionally occur.

If a pricing error is identified before your order is fulfilled, we reserve the right to:

  • cancel the order;

  • refuse the order; or

  • contact you to offer the Service at the correct price.

If payment has already been taken and we are unable to honour the incorrect price, we will issue a full refund.

8.2 Payment

Payment must be received in full before:

  • a Paid Report is generated;

  • a subscription is activated;

  • any premium Service is provided; or

  • any paid business listing is published.

Accepted payment methods will be displayed during checkout.

Payments are securely processed by authorised third-party payment providers.

MyMotorMate does not store full payment card details on its own systems.

8.3 Failed Payments

If payment cannot be successfully processed, MyMotorMate shall have no obligation to provide the requested Service.

We may suspend or cancel any order where:

  • payment fails;

  • a transaction is reversed;

  • a payment provider declines authorisation; or

  • fraud prevention systems identify unusual activity.

8.4 Digital Content

Paid Vehicle History Reports are digital products supplied electronically.

Reports are normally generated immediately after successful payment.

Once generated, the report is deemed to have been supplied.

8.5 Consumer Cancellation Rights

Where you purchase digital content from MyMotorMate as a consumer, you acknowledge that:

  • you have requested immediate access to the digital content;

  • you consent to MyMotorMate beginning performance immediately following payment; and

  • once the report has been generated and supplied, your statutory right to cancel under the Consumer Contracts Regulations 2013 is lost.

By completing your purchase, you expressly agree to the immediate supply of digital content.

8.6 Refund Policy

Due to the instant nature of digital vehicle reports, refunds will not normally be provided once a report has been generated.

Refunds may be considered where:

  • duplicate payments have been taken;

  • payment has been taken but no report has been delivered due to a fault within MyMotorMate's systems;

  • we are unable to provide the purchased Service;

  • a technical error results in the complete failure of report generation; or

  • we are otherwise required to provide a refund under applicable law.

Refund requests relating to dissatisfaction with the contents of a report will not normally be accepted where the report accurately reflects information supplied by our Data Providers.

8.7 Incorrect Vehicle Registration

It is your responsibility to ensure that the Vehicle Registration Mark (VRM), Vehicle Identification Number (VIN) or other search criteria entered are correct.

Where a report has been generated using incorrect information supplied by you, MyMotorMate is under no obligation to provide:

  • a replacement report;

  • a credit;

  • a refund; or

  • compensation.

At our sole discretion, we may offer goodwill assistance where circumstances justify doing so.

8.8 Subscription Services

Where MyMotorMate offers subscription Services:

  • charges will be displayed before purchase;

  • subscriptions will continue until cancelled;

  • billing frequency will be clearly stated at checkout; and

  • subscription payments authorise recurring billing using your chosen payment method.

You remain responsible for cancelling any subscription before the next renewal date.

8.9 Subscription Cancellation

Unless otherwise stated:

  • subscriptions may be cancelled at any time through your Account or by contacting us;

  • cancellation prevents future renewals only; and

  • no refund will normally be issued for the current billing period after payment has been successfully processed.

Your access to subscription features will continue until the end of the current paid period unless otherwise stated.

8.10 Promotional Pricing

From time to time, MyMotorMate may offer:

  • introductory prices;

  • promotional discounts;

  • voucher codes;

  • referral rewards;

  • loyalty discounts;

  • bundled products; or

  • limited-time offers.

Promotions:

  • cannot normally be applied retrospectively;

  • may not be combined unless expressly stated;

  • may be withdrawn at any time; and

  • remain subject to any additional promotional terms published alongside the offer.

8.11 Chargebacks

If you initiate a chargeback or payment dispute without first contacting MyMotorMate to resolve the issue, we reserve the right to:

  • suspend your Account;

  • terminate your Account;

  • recover any unpaid amounts owed;

  • recover reasonable administrative costs where permitted by law; and

  • defend the chargeback using records of your purchase and acceptance of these Terms.

Nothing within this clause limits your statutory rights to dispute genuinely unauthorised transactions.

8.12 Taxes and Duties

You are responsible for any taxes, duties or charges applicable within your jurisdiction unless expressly stated otherwise.

8.13 Future Pricing

MyMotorMate reserves the right to amend pricing at any time.

Any pricing changes shall not affect:

  • reports already purchased;

  • completed transactions; or

  • active subscription periods already paid for.

Subscription price increases will be notified before taking effect where required by law.

8.14 Business Listings and Advertising

Where future business listing or advertising Services are purchased:

  • payment must be made in advance unless otherwise agreed;

  • publication remains subject to approval by MyMotorMate;

  • rejected listings may be refunded at our discretion where publication has not commenced; and

  • separate advertising terms may apply.

8.15 Fraud Prevention

To protect our customers and our business, we reserve the right to:

  • decline suspicious transactions;

  • request additional identity verification;

  • delay fulfilment while fraud checks are carried out;

  • refuse payment methods presenting an unacceptable risk; and

  • report suspected fraud to relevant authorities where appropriate.

8.16 Statutory Rights

Nothing within this Section limits or excludes any rights you may have under:

  • the Consumer Rights Act 2015;

  • the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013;

  • the Consumer Protection from Unfair Trading Regulations 2008; or

  • any other applicable consumer protection legislation.

Where these Terms conflict with mandatory legal rights, your statutory rights shall prevail.

Section 9 – Limitation of Liability

9. Limitation of Liability

9.1 Scope of this Section

This Section explains the circumstances in which MyMotorMate may or may not be liable for losses arising from your use of the Services.

Nothing contained within these Terms excludes or limits liability where such exclusion or limitation would be unlawful under the laws of England and Wales.

9.2 Information Only

MyMotorMate provides vehicle information and related digital services for informational purposes only.

We do not:

  • inspect vehicles;

  • verify vehicle condition;

  • guarantee vehicle history;

  • act as a vehicle expert;

  • act as a mechanic;

  • act as a surveyor;

  • provide legal advice;

  • provide financial advice;

  • provide insurance advice; or

  • make purchasing decisions on your behalf.

Any decision made using information obtained from MyMotorMate remains entirely your responsibility.

9.3 Reliance Upon Reports

Whilst we endeavour to present information accurately, you acknowledge that vehicle reports should form only one part of your purchasing decision.

You agree not to rely solely upon:

  • Free Searches;

  • Paid Reports;

  • AI-generated summaries;

  • vehicle specifications;

  • valuation tools;

  • risk indicators; or

  • any other information supplied through the Services.

You remain responsible for carrying out your own independent checks and inspections.

9.4 Third-Party Information

Much of the information displayed through MyMotorMate originates from independent Data Providers.

Accordingly, MyMotorMate shall not be liable for any loss arising from:

  • inaccurate third-party data;

  • incomplete data;

  • missing records;

  • delayed updates;

  • withdrawn records;

  • incorrectly recorded information;

  • unavailable databases;

  • technical failures affecting Data Providers; or

  • changes made by third parties after a report has been generated.

9.5 Hidden Vehicle History

MyMotorMate shall not be liable where a vehicle has:

  • previously sustained damage that has never been reported;

  • undergone repairs not recorded within any database;

  • hidden structural damage;

  • undisclosed corrosion;

  • undisclosed flood damage;

  • undisclosed fire damage;

  • mileage alterations not recorded by a Data Provider;

  • cloned identity;

  • stolen identity;

  • undisclosed mechanical defects; or

  • any other adverse history not recorded within available data sources.

9.6 Purchasing Decisions

MyMotorMate accepts no responsibility for:

  • purchasing a vehicle;

  • declining to purchase a vehicle;

  • selling a vehicle;

  • financing a vehicle;

  • leasing a vehicle;

  • repairing a vehicle;

  • importing or exporting a vehicle;

  • valuing a vehicle; or

  • any commercial decision made using our Services.

9.7 Technical Availability

Whilst we strive to maintain continuous availability, MyMotorMate shall not be liable for losses arising from:

  • server outages;

  • internet failures;

  • cloud infrastructure failures;

  • denial of service attacks;

  • cyber incidents;

  • maintenance;

  • software bugs;

  • hardware failures;

  • payment gateway failures;

  • failures affecting third-party services; or

  • circumstances beyond our reasonable control.

9.8 AI Features

AI-generated summaries, recommendations and explanations are produced automatically.

MyMotorMate accepts no liability arising from:

  • inaccurate AI-generated content;

  • incomplete AI summaries;

  • misunderstood recommendations;

  • automated interpretations;

  • future predictions; or

  • purchasing decisions influenced by AI-generated information.

AI Features are supplementary only and do not replace independent judgement.

9.9 Business Losses

To the fullest extent permitted by law, MyMotorMate shall not be liable for any indirect or consequential loss including, without limitation:

  • loss of profit;

  • loss of revenue;

  • loss of business;

  • loss of anticipated savings;

  • loss of opportunity;

  • loss of goodwill;

  • business interruption;

  • loss of contracts;

  • loss of customers;

  • reputational damage; or

  • loss of data.

This applies whether such losses arise in contract, negligence, tort, breach of statutory duty or otherwise.

9.10 Maximum Liability

Subject always to Section 9.14 below, MyMotorMate's total aggregate liability arising from any single purchase or use of the Services shall not exceed the greater of:

  • the amount paid by you for the relevant Service; or

  • £100.00

This limitation applies regardless of the number of claims arising from the same event.

9.11 No Guarantee of Vehicle Value

MyMotorMate does not guarantee:

  • vehicle market value;

  • future resale value;

  • depreciation;

  • appreciation;

  • desirability;

  • collectability; or

  • investment potential.

Any valuation tools or estimates are indicative only.

9.12 Links to Third Parties

Where the Website contains links to third-party websites, businesses or services, such links are provided for convenience only.

MyMotorMate accepts no responsibility for:

  • third-party content;

  • third-party products;

  • third-party pricing;

  • third-party services;

  • external websites; or

  • losses arising from your dealings with third parties.

9.13 User Responsibility

You agree that you are solely responsible for:

  • verifying vehicle details;

  • inspecting vehicles;

  • checking documentation;

  • confirming seller identity;

  • obtaining independent professional advice where appropriate; and

  • making your own purchasing decisions.

9.14 Liability That Cannot Be Excluded

Nothing within these Terms excludes or limits liability for:

  • death or personal injury caused by our negligence;

  • fraud or fraudulent misrepresentation;

  • any liability that cannot lawfully be excluded under applicable law; or

  • your statutory consumer rights.

9.15 Consumer Rights

If you are a Consumer, nothing within these Terms affects your statutory rights under:

  • the Consumer Rights Act 2015;

  • the Consumer Protection from Unfair Trading Regulations 2008;

  • the Consumer Contracts Regulations 2013; or

  • any other applicable consumer legislation.

9.16 Indemnity

Where permitted by law, you agree to indemnify and hold harmless MyMotorMate, its directors, employees, contractors, agents and affiliates against any claims, losses, damages, liabilities, costs or expenses arising directly or indirectly from:

  • your breach of these Terms;

  • misuse of the Services;

  • unlawful activity;

  • infringement of third-party rights; or

  • information supplied by you.

9.17 Survival

The provisions of this Section shall survive:

  • termination of your Account;

  • cancellation of any subscription;

  • completion of a Paid Report; and

  • termination of these Terms,

to the extent necessary to give them full legal effect.

Section 10 – Acceptable Use

10. Acceptable Use

10.1 Lawful Use

You agree to use MyMotorMate only for lawful purposes and in accordance with these Terms.

You must not use the Services in any manner that:

  • breaches any applicable law or regulation;

  • infringes the rights of another person or organisation;

  • is fraudulent or deceptive;

  • is harmful to MyMotorMate or its users; or

  • interferes with the operation of the Services.

10.2 Prohibited Activities

You must not use MyMotorMate to:

  • commit fraud;

  • facilitate vehicle crime;

  • assist vehicle cloning;

  • conceal stolen vehicles;

  • obtain information for unlawful purposes;

  • harass, threaten or intimidate others;

  • impersonate another individual or organisation;

  • upload false information;

  • create misleading business listings;

  • interfere with investigations conducted by law enforcement; or

  • breach applicable data protection legislation.

10.3 Automated Access

Unless expressly authorised in writing by MyMotorMate, you must not:

  • use bots;

  • use spiders;

  • use crawlers;

  • use scrapers;

  • use browser automation software;

  • use AI agents;

  • use automated scripts;

  • perform mass searches;

  • perform bulk downloads;

  • harvest data; or

  • systematically collect information from the Services.

This prohibition applies regardless of whether such activity is carried out manually, automatically or through artificial intelligence systems.

10.4 Scraping and Database Creation

You must not use MyMotorMate to:

  • build your own vehicle database;

  • create competing products or services;

  • train artificial intelligence models using our data;

  • scrape report content;

  • extract report layouts;

  • copy vehicle specifications at scale;

  • copy AI-generated summaries;

  • reproduce report formatting; or

  • reproduce substantial parts of the Website.

Any attempt to systematically reproduce MyMotorMate content may result in legal action.

10.5 Reverse Engineering

Except where expressly permitted by applicable law, you must not:

  • reverse engineer;

  • decompile;

  • disassemble;

  • modify;

  • adapt;

  • create derivative works from;

  • bypass security mechanisms within; or

  • otherwise attempt to discover the source code of

any software, systems or technology operated by MyMotorMate.

10.6 Security

You must not knowingly:

  • introduce viruses;

  • introduce malware;

  • introduce ransomware;

  • introduce trojans;

  • introduce worms;

  • launch denial of service attacks;

  • attempt unauthorised access;

  • exploit software vulnerabilities;

  • interfere with authentication systems; or

  • disrupt the operation of the Services.

Any suspected criminal activity may be reported to the appropriate law enforcement authorities.

10.7 Account Misuse

You must not:

  • share your Account credentials;

  • allow another person to use your Account;

  • create multiple Accounts to avoid restrictions;

  • circumvent suspensions;

  • purchase reports using stolen payment methods;

  • impersonate another user;

  • access another user's Account; or

  • interfere with another user's access to the Services.

10.8 Intellectual Property

Except where expressly permitted, you must not:

  • reproduce MyMotorMate branding;

  • copy logos;

  • reproduce report designs;

  • copy Website layouts;

  • remove copyright notices;

  • use our trade marks;

  • present MyMotorMate content as your own; or

  • falsely imply endorsement by MyMotorMate.

10.9 Fair Usage

We reserve the right to introduce reasonable usage limits to protect the stability and performance of the Services.

These limits may apply to:

  • searches;

  • API requests;

  • downloads;

  • AI features;

  • saved vehicles;

  • reminders;

  • messages;

  • business listings; and

  • any future functionality.

Where reasonable, limits will be communicated through the Website.

10.10 User Content

Where you submit content to MyMotorMate, including but not limited to:

  • business listings;

  • reviews;

  • comments;

  • profile information;

  • photographs;

  • logos;

  • advertisements; or

  • messages,

you confirm that:

  • you own the necessary rights to submit the content;

  • the content is accurate to the best of your knowledge;

  • the content does not infringe any third-party rights;

  • the content is not defamatory;

  • the content is not misleading;

  • the content does not contain unlawful material; and

  • you have obtained any necessary permissions.

10.11 Removal of Content

MyMotorMate reserves the right, without prior notice, to:

  • remove content;

  • suspend content;

  • edit formatting;

  • reject business listings;

  • remove reviews;

  • disable advertisements; or

  • restrict visibility

where we reasonably believe content:

  • breaches these Terms;

  • breaches applicable law;

  • is misleading;

  • is fraudulent;

  • is offensive;

  • infringes third-party rights;

  • poses a security risk; or

  • may damage the reputation of MyMotorMate.

10.12 Monitoring

To protect the integrity of the Services, MyMotorMate may monitor:

  • search activity;

  • login activity;

  • payment activity;

  • API usage;

  • account behaviour;

  • failed login attempts;

  • suspicious searches; and

  • other system events.

Monitoring is undertaken in accordance with our Privacy Policy and applicable data protection legislation.

10.13 Enforcement

Where we reasonably believe these Terms have been breached, we may take any action we consider appropriate, including:

  • issuing warnings;

  • restricting access;

  • suspending Accounts;

  • terminating Accounts;

  • removing content;

  • blocking IP addresses;

  • blocking devices;

  • cancelling subscriptions;

  • refusing future Services;

  • reporting unlawful conduct to law enforcement; and

  • commencing legal proceedings where appropriate.

Nothing in this clause limits any other legal rights or remedies available to MyMotorMate.

10.14 Reporting Abuse

If you become aware of:

  • fraudulent activity;

  • abusive behaviour;

  • inaccurate business listings;

  • copyright infringement;

  • security vulnerabilities; or

  • misuse of the Services,

you are encouraged to notify MyMotorMate as soon as reasonably practicable.

10.15 Survival

The obligations contained within this Section continue to apply after:

  • closure of your Account;

  • cancellation of subscriptions;

  • termination of the Services; or

  • termination of these Terms,

where necessary to protect MyMotorMate's legal rights and intellectual property.

Section 11 – Intellectual Property Rights

11. Intellectual Property Rights

11.1 Ownership

Unless otherwise expressly stated, all intellectual property rights relating to MyMotorMate and the Services are owned by or licensed to MyMotorMate.

This includes, without limitation:

  • the MyMotorMate name;

  • logos;

  • branding;

  • report layouts;

  • website design;

  • user interface;

  • source code;

  • software;

  • databases;

  • graphics;

  • icons;

  • AI-generated content;

  • written content;

  • photographs;

  • videos;

  • documents;

  • APIs;

  • algorithms;

  • search functionality; and

  • all other material made available through the Services.

All rights not expressly granted under these Terms are reserved.

11.2 Copyright

All content made available through MyMotorMate is protected by copyright and other intellectual property laws.

You acquire no ownership rights in any content merely by accessing or using the Services.

11.3 Limited Licence

Subject to these Terms, MyMotorMate grants you a limited, non-exclusive, non-transferable and revocable licence to:

  • access the Website;

  • use the Services;

  • view reports you have purchased;

  • download purchased reports for your own records;

  • print purchased reports for your own personal or internal business use; and

  • use the Services solely for their intended purpose.

This licence automatically terminates if you breach these Terms.

11.4 Restrictions

Unless expressly authorised in writing by MyMotorMate, you must not:

  • reproduce any part of the Website;

  • copy report layouts;

  • reproduce report formatting;

  • reproduce our branding;

  • reproduce our graphics;

  • redistribute reports;

  • publish reports commercially;

  • resell reports;

  • licence reports to third parties;

  • create derivative works;

  • remove copyright notices;

  • modify our content;

  • mirror the Website;

  • frame the Website within another website; or

  • otherwise exploit MyMotorMate intellectual property for commercial purposes.

11.5 Reports

Purchased vehicle reports are licensed to you for your own personal or internal business use only.

You may share a report:

  • with your solicitor;

  • with your insurer;

  • with your finance provider;

  • with a vehicle dealer;

  • with a prospective purchaser of the vehicle; or

  • where reasonably necessary for a legitimate transaction concerning the vehicle.

Reports must not be sold, republished or incorporated into another commercial service.

11.6 Trade Marks

"MyMotorMate" and all associated logos, graphics, slogans and branding are the property of MyMotorMate unless otherwise stated.

Nothing within these Terms grants you permission to use our trade marks without our prior written consent.

11.7 Third-Party Intellectual Property

Certain content appearing within MyMotorMate belongs to third parties.

This includes, without limitation:

  • MotorCheck data;

  • DVSA data;

  • DVLA data;

  • manufacturer information;

  • vehicle imagery;

  • finance provider information;

  • insurance data;

  • maps;

  • logos; and

  • third-party software.

Ownership of such intellectual property remains with the relevant owner.

Nothing within these Terms transfers ownership of third-party intellectual property to you.

11.8 User Content

Where you submit content to MyMotorMate, including:

  • business listings;

  • reviews;

  • photographs;

  • logos;

  • advertisements;

  • profile information; or

  • other uploaded material,

you confirm that:

  • you own the necessary rights to submit the content; or

  • you have obtained all necessary licences and permissions.

You remain the owner of your content.

11.9 Licence Granted to MyMotorMate

By submitting User Content, you grant MyMotorMate a worldwide, non-exclusive, royalty-free licence to:

  • host;

  • store;

  • reproduce;

  • display;

  • publish;

  • distribute;

  • modify formatting;

  • optimise for different devices;

  • use for marketing the Services; and

  • otherwise make available

such content solely for the operation, promotion and improvement of the Services.

This licence continues until the content is removed from our systems, except where retention is required by law.

11.10 Feedback

If you submit suggestions, ideas, improvements, recommendations or feedback relating to MyMotorMate, you agree that:

  • MyMotorMate may use such feedback without restriction;

  • no payment shall be due;

  • no confidentiality obligation shall arise; and

  • MyMotorMate may incorporate such feedback into future versions of the Services.

11.11 Copyright Infringement

If you believe that any content appearing on MyMotorMate infringes your intellectual property rights, you should notify us promptly by providing:

  • your contact details;

  • details of the work claimed to be infringed;

  • the location of the allegedly infringing material;

  • evidence of ownership; and

  • a statement confirming your complaint is made in good faith.

Upon receipt of a valid notice, MyMotorMate will investigate and, where appropriate, remove or disable access to the relevant content.

11.12 Reservation of Rights

Except where expressly stated in these Terms, nothing shall be interpreted as granting any licence or right to use MyMotorMate intellectual property.

All rights remain reserved by MyMotorMate and its licensors.

11.13 Survival

The provisions contained within this Section shall survive:

  • closure of your Account;

  • cancellation of subscriptions;

  • completion of purchases;

  • termination of the Services; and

  • termination of these Terms.

Section 12 – Privacy & Data Protection

12. Privacy & Data Protection

12.1 Your Privacy

MyMotorMate is committed to protecting your privacy and handling your personal information responsibly, fairly and lawfully.

We process personal data in accordance with:

  • UK General Data Protection Regulation (UK GDPR);

  • Data Protection Act 2018;

  • Privacy and Electronic Communications Regulations (PECR); and

  • any other applicable UK data protection legislation.

Further details regarding our handling of personal information can be found within our Privacy Policy.

12.2 Personal Information We Collect

Depending upon how you use the Services, MyMotorMate may collect information including, but not limited to:

  • your name;

  • email address;

  • telephone number;

  • billing address;

  • payment information;

  • account credentials;

  • IP address;

  • browser information;

  • device identifiers;

  • search history;

  • saved vehicles;

  • purchase history;

  • subscription details;

  • communications with customer support; and

  • any information you voluntarily submit through the Website.

Certain Services may require additional information to enable us to fulfil your request.

12.3 Vehicle Searches

Vehicle Registration Marks (VRMs), Vehicle Identification Numbers (VINs) and search history submitted through MyMotorMate may be retained for:

  • fraud prevention;

  • security monitoring;

  • customer support;

  • report retrieval;

  • service improvement;

  • analytics; and

  • legal compliance.

Vehicle search information is not treated as ownership information and does not identify the registered keeper of a vehicle.

12.4 Payment Information

Payments are processed securely by authorised third-party payment providers.

MyMotorMate does not store:

  • full payment card numbers;

  • CVV/CVC security codes; or

  • complete payment credentials.

Payment information is handled in accordance with the security standards of the relevant payment provider.

12.5 Cookies

MyMotorMate uses cookies and similar technologies to:

  • operate the Website;

  • remember your preferences;

  • keep you signed in;

  • improve performance;

  • understand Website usage;

  • prevent fraud;

  • personalise content; and

  • measure advertising effectiveness.

Further information is available within our Cookie Policy.

Where required by law, your consent will be requested before placing non-essential cookies on your device.

12.6 Marketing Communications

Where permitted by law, MyMotorMate may send:

  • product updates;

  • service announcements;

  • promotional offers;

  • newsletters;

  • partner offers;

  • feature releases; and

  • marketing communications.

You may unsubscribe from marketing communications at any time using the unsubscribe link contained within the communication or by updating your account preferences.

Operational, security and legal communications cannot be opted out of where necessary for the provision of the Services.

12.7 Sharing Information

MyMotorMate may share personal information where reasonably necessary with:

  • payment providers;

  • fraud prevention agencies;

  • cloud hosting providers;

  • customer support providers;

  • email delivery providers;

  • SMS providers;

  • analytics providers;

  • legal advisers;

  • law enforcement authorities;

  • regulators; or

  • other trusted service providers assisting us in operating the Services.

We do not sell your personal information to third parties.

12.8 Data Security

We take reasonable technical and organisational measures to protect personal information against:

  • unauthorised access;

  • accidental loss;

  • unlawful destruction;

  • unauthorised disclosure;

  • alteration; and

  • misuse.

Whilst we strive to maintain robust security, no internet-based system can be guaranteed to be completely secure.

12.9 Data Retention

We retain personal information only for as long as reasonably necessary to:

  • provide the Services;

  • comply with legal obligations;

  • resolve disputes;

  • prevent fraud;

  • enforce these Terms; and

  • protect the legitimate interests of MyMotorMate.

Retention periods may vary depending upon the type of information concerned.

12.10 Your Rights

Subject to applicable law, you may have the right to:

  • access your personal information;

  • request correction of inaccurate information;

  • request deletion of personal information;

  • request restriction of processing;

  • object to certain processing activities;

  • request portability of your personal information; and

  • withdraw consent where processing is based upon consent.

Requests may be subject to verification of your identity.

12.11 International Transfers

Where personal information is transferred outside the United Kingdom, MyMotorMate will ensure that appropriate safeguards are in place in accordance with applicable data protection legislation.

12.12 Business Listings

Where you create a business listing, certain information supplied by you may be made publicly available, including:

  • business name;

  • business address (where provided);

  • contact details;

  • opening hours;

  • services offered;

  • images;

  • website links; and

  • other information intended for public display.

You are responsible for ensuring that any information submitted for publication is accurate and that you have the necessary rights to publish it.

12.13 Legal Requirements

MyMotorMate may disclose personal information where required to:

  • comply with legal obligations;

  • comply with court orders;

  • comply with law enforcement requests;

  • investigate suspected fraud;

  • protect our legal rights;

  • protect public safety; or

  • enforce these Terms.

12.14 Privacy Policy

This Section provides a summary of how personal information is handled.

Our full Privacy Policy forms part of these Terms and explains in greater detail:

  • what information we collect;

  • why we collect it;

  • how we use it;

  • how long we retain it;

  • who we share it with; and

  • your rights under applicable data protection legislation.

Where there is any inconsistency between this Section and the Privacy Policy regarding data processing, the Privacy Policy shall prevail.

12.15 Contact

Questions regarding privacy or the processing of personal information should be directed to MyMotorMate using the contact details published on the Website.

Section 13 – General Provisions

13. General Provisions

13.1 Entire Agreement

These Terms, together with any documents expressly referred to within them, including but not limited to our:

  • Privacy Policy;

  • Cookie Policy;

  • Refund Policy;

  • Business Listing Terms (where applicable);

  • Subscription Terms (where applicable); and

  • any additional policies published by MyMotorMate,

constitute the entire agreement between you and MyMotorMate concerning your use of the Services.

You acknowledge that you have not relied upon any statement, representation, promise or warranty not expressly set out within these documents.

13.2 Changes to these Terms

MyMotorMate may amend these Terms from time to time to reflect:

  • changes in legislation;

  • new products or Services;

  • improvements to the Website;

  • changes to Data Providers;

  • technological developments;

  • security requirements;

  • operational changes; or

  • business requirements.

The latest version will always be published on the Website.

Where changes materially affect your rights, we will take reasonable steps to notify registered users where appropriate.

Your continued use of the Services after updated Terms take effect constitutes acceptance of those revised Terms.

13.3 Assignment

MyMotorMate may transfer, assign or subcontract any of its rights or obligations under these Terms to another organisation where this does not materially reduce your legal rights.

You may not assign, transfer or otherwise dispose of any rights or obligations arising under these Terms without our prior written consent.

13.4 Severability

If any provision of these Terms is found by a court or other competent authority to be unlawful, invalid or unenforceable, that provision shall be deemed severed.

The remaining provisions shall continue in full force and effect.

13.5 Waiver

Failure by MyMotorMate to enforce any provision of these Terms shall not constitute:

  • a waiver of that provision;

  • a waiver of any future breach; or

  • a waiver of any other rights available to us.

Any waiver shall only be effective if made expressly in writing.

13.6 Third Party Rights

Except where expressly stated otherwise, these Terms do not create any rights enforceable by any third party under the Contracts (Rights of Third Parties) Act 1999.

This does not affect any rights or remedies available to third-party Data Providers under separate agreements with MyMotorMate.

13.7 Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and interpreted in accordance with the laws of England and Wales.

13.8 Jurisdiction

If you are a Consumer, you may bring legal proceedings in accordance with your rights under applicable UK law.

If you are a Business Customer, you agree that the courts of England and Wales shall have exclusive jurisdiction to determine any dispute arising out of or relating to these Terms or the Services.

13.9 Notices

Any notice required under these Terms may be given by:

  • email;

  • publication on the Website;

  • notification within your Account; or

  • any other reasonable electronic communication method.

You are responsible for ensuring that your contact details remain accurate and up to date.

13.10 Force Majeure

MyMotorMate shall not be liable for any delay or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to:

  • acts of God;

  • flood;

  • fire;

  • epidemic or pandemic;

  • industrial action;

  • internet outages;

  • telecommunications failures;

  • cyber attacks;

  • failures of cloud infrastructure;

  • failures of payment providers;

  • failures of Data Providers;

  • government action;

  • war;

  • terrorism; or

  • any other event beyond our reasonable control.

During such events, our obligations shall be suspended for the duration of the disruption.

13.11 Complaints

If you are dissatisfied with any aspect of the Services, we encourage you to contact MyMotorMate before pursuing any formal complaint or legal action.

We will make reasonable efforts to investigate and resolve complaints promptly.

Contact details for customer support are available on the Website.

13.12 Survival

Any provisions of these Terms which by their nature are intended to continue after termination shall survive termination, including but not limited to:

  • Intellectual Property Rights;

  • Privacy & Data Protection;

  • Limitation of Liability;

  • Acceptable Use;

  • Payment obligations;

  • Dispute Resolution; and

  • Governing Law.

13.13 Contact Information

MyMotorMate may be contacted using the contact details published on the Website.

Official communications should be sent using the designated contact methods provided by MyMotorMate from time to time.

13.14 Effective Date

These Terms & Conditions take effect from the date stated at the beginning of this document and remain in force until replaced by a later version published by MyMotorMate.

13.15 Acceptance

By accessing or using MyMotorMate, creating an account, purchasing a Service or continuing to use the Website, you confirm that:

  • you have read these Terms in full;

  • you understand these Terms;

  • you agree to be legally bound by these Terms; and

  • you agree to comply with all applicable laws while using the Services.

Section 14 – Future Services, Amendments & Platform Evolution

14. Future Services, Amendments & Platform Evolution

14.1 Continuous Development

MyMotorMate is an evolving platform.

From time to time we may introduce new products, features or services including, but not limited to:

  • mobile applications;

  • subscription plans;

  • business directories;

  • vehicle marketplaces;

  • AI-powered tools;

  • APIs;

  • software integrations;

  • payment services;

  • reminder services;

  • messaging services;

  • insurance products;

  • finance comparison services;

  • vehicle valuation tools;

  • maintenance services; and

  • any other products or services that support vehicle ownership.

Unless separate terms are published, these Terms shall apply to all future Services.

14.2 New Features

We may:

  • add functionality;

  • improve existing functionality;

  • remove obsolete features;

  • redesign the Website;

  • introduce new report formats;

  • change search functionality;

  • introduce premium features;

  • introduce subscription tiers; or

  • discontinue existing Services.

Such changes may be made without prior notice where reasonably necessary for operational, technical or security reasons.

14.3 Beta Features

From time to time MyMotorMate may make available experimental or beta features.

These may include:

  • AI functionality;

  • vehicle prediction tools;

  • new search capabilities;

  • business features;

  • mobile application features; or

  • integrations with third-party providers.

Beta features are provided on an "as available" basis.

They may:

  • contain bugs;

  • produce inaccurate results;

  • be modified;

  • be suspended; or

  • be permanently withdrawn.

Beta features should not be relied upon for important decisions.

14.4 Third-Party Integrations

MyMotorMate may integrate with third-party services including, but not limited to:

  • payment providers;

  • government data providers;

  • mapping providers;

  • messaging providers;

  • cloud hosting providers;

  • artificial intelligence providers;

  • finance providers;

  • insurers;

  • manufacturers; and

  • other software providers.

Availability of such integrations depends upon the continued cooperation of those providers.

MyMotorMate shall not be liable where third-party integrations become unavailable or are withdrawn.

14.5 Service Suspension

We reserve the right to suspend or discontinue any Service where reasonably necessary:

  • to maintain security;

  • to investigate suspected fraud;

  • to comply with legal obligations;

  • due to loss of a Data Provider;

  • due to technical failures;

  • due to commercial reasons; or

  • where continuation of the Service is no longer reasonably practicable.

Where a paid subscription is materially affected, we will comply with our legal obligations regarding notice and any applicable remedies.

14.6 Future Data Providers

MyMotorMate may replace, supplement or expand its Data Providers without notice.

Future reports may therefore contain:

  • additional information;

  • different information;

  • revised layouts;

  • new risk indicators;

  • enhanced imagery;

  • expanded AI analysis; or

  • new report sections.

Such changes do not affect the validity of previously purchased reports.

14.7 Entire Platform

These Terms apply not only to the Website but also to any future:

  • iOS applications;

  • Android applications;

  • desktop applications;

  • APIs;

  • software integrations;

  • browser extensions;

  • connected devices;

  • partner platforms; and

  • white-labelled services,

unless separate terms are expressly published for those products.

14.8 Electronic Records

You agree that electronic records maintained by MyMotorMate, including but not limited to:

  • account registrations;

  • login history;

  • payment records;

  • report generation timestamps;

  • acceptance of these Terms;

  • acceptance of Privacy Policies;

  • cookie consent records;

  • IP addresses (where lawfully collected); and

  • audit logs,

may be relied upon as evidence of your use of the Services and your acceptance of these Terms, subject to applicable law.

14.9 No Partnership

Nothing contained within these Terms shall be interpreted as creating:

  • a partnership;

  • a joint venture;

  • an agency relationship;

  • a franchise; or

  • an employment relationship

between MyMotorMate and any User.

14.10 Reservation of Rights

Any right not expressly granted to Users under these Terms is reserved by MyMotorMate.

Failure by MyMotorMate to exercise any right shall not prevent us from exercising that right at a later date.

Section 15 – Contact Information, Complaints & Dispute Resolution

15.1 Contacting MyMotorMate

If you need to contact MyMotorMate regarding your Account, a vehicle report, payment, complaint or any other matter, you should use the contact methods published on the Website.

These may include:

  • Email;

  • Contact forms;

  • Live chat;

  • Postal correspondence;

  • Future customer support portals; or

  • Other communication methods introduced by MyMotorMate.

We may update our contact details from time to time without amending these Terms.

15.2 Customer Support

We aim to provide prompt and professional customer support.

Whilst we endeavour to respond to all enquiries as quickly as possible, response times are not guaranteed and may vary depending upon:

  • enquiry volumes;

  • weekends;

  • public holidays;

  • technical incidents; or

  • circumstances beyond our reasonable control.

15.3 Complaints Procedure

If you believe that:

  • a report is incorrect;

  • you have been charged incorrectly;

  • the Services have not operated as expected; or

  • you wish to make any other complaint,

you should contact MyMotorMate as soon as reasonably practicable.

Where appropriate, we may request supporting information including:

  • your order reference;

  • vehicle registration number;

  • screenshots;

  • payment confirmation; or

  • any other information reasonably required to investigate your complaint.

We will investigate complaints fairly and in good faith.

15.4 Third-Party Data Complaints

Where a complaint relates to information supplied by a third-party Data Provider, MyMotorMate may:

  • investigate the issue;

  • liaise with the relevant Data Provider;

  • request clarification;

  • update our records where appropriate; or

  • explain why the information has been supplied.

However, MyMotorMate cannot amend information held by independent third-party Data Providers unless instructed or authorised by the relevant organisation.

15.5 Goodwill

Nothing within these Terms prevents MyMotorMate from offering:

  • goodwill refunds;

  • replacement reports;

  • account credits;

  • subscription extensions; or

  • other discretionary remedies,

where we believe it is fair and reasonable to do so.

Any goodwill gesture does not create a legal obligation to provide the same remedy in future cases.

15.6 Alternative Dispute Resolution

If a dispute cannot be resolved through our customer support process, both parties agree to make reasonable efforts to resolve the matter before commencing legal proceedings.

Nothing within this clause limits any statutory rights available to Consumers.

15.7 Governing Law

These Terms, together with any dispute or claim arising from them or the use of the Services, shall be governed by the laws of England and Wales.

15.8 Jurisdiction

If you are a Consumer, you may bring proceedings in accordance with your statutory rights and applicable UK law.

If you are a Business Customer, you agree that the courts of England and Wales shall have exclusive jurisdiction over any dispute arising from these Terms or the Services.

15.9 Electronic Evidence

You agree that electronic records maintained by MyMotorMate, including but not limited to:

  • payment confirmations;

  • report generation logs;

  • acceptance of these Terms;

  • acceptance of the Privacy Policy;

  • login records;

  • security logs;

  • timestamps;

  • account activity; and

  • communications,

may be relied upon as evidence of transactions and interactions with the Services, subject to applicable law.

15.10 Headings

Section headings are included for convenience only and shall not affect the interpretation of these Terms.

15.11 Language

These Terms are written in the English language.

Where translated into another language, the English version shall prevail to the extent permitted by law in the event of any inconsistency.

15.12 Effective Date

These Terms & Conditions take effect from the "Last Updated" date displayed at the beginning of this document and remain in force until replaced by a newer published version.

15.13 Acceptance

By accessing, browsing or using MyMotorMate, creating an Account, purchasing a Paid Report or otherwise using any Service, you acknowledge that you have:

  • read these Terms;

  • understood these Terms;

  • agreed to be bound by these Terms; and

  • agreed to comply with all applicable laws and regulations.

Section 16 – Miscellaneous & Final Provisions

16.1 Electronic Acceptance

You acknowledge that acceptance of these Terms by:

  • ticking a checkbox;

  • clicking "Continue", "Purchase", "Create Account", "Subscribe" or any similar button;

  • accessing the Platform; or

  • using any MyMotorMate Service,

constitutes your electronic signature and creates a legally binding agreement between you and MyMotorMate.

16.2 Electronic Records

MyMotorMate maintains electronic records relating to your use of the Platform.

These records may include:

  • account creation;

  • acceptance of these Terms;

  • acceptance of the Privacy Policy;

  • cookie consent;

  • report purchases;

  • subscription purchases;

  • payment confirmations;

  • report generation timestamps;

  • login history;

  • security logs;

  • IP addresses (where lawfully collected);

  • device identifiers; and

  • communications.

Subject to applicable law, such records may be relied upon as evidence of transactions and contractual acceptance.

16.3 Independent Operation

Nothing contained within these Terms creates:

  • a partnership;

  • a joint venture;

  • an agency relationship;

  • an employment relationship;

  • a franchise; or

  • a fiduciary relationship

between MyMotorMate and any User.

16.4 Reservation of Rights

Any right not expressly granted to Users remains reserved by MyMotorMate.

Failure by MyMotorMate to exercise any right or remedy shall not prevent us from exercising that right or remedy at a later date.

16.5 Business Transfer

If MyMotorMate, or substantially all of its assets, are:

  • sold;

  • merged;

  • acquired;

  • transferred;

  • restructured; or

  • otherwise reorganised,

your Account, purchased reports, subscriptions and associated contractual rights and obligations may be transferred to the successor organisation, subject to applicable law and our Privacy Policy.

16.6 Compliance with Law

Users agree to comply with all applicable laws and regulations when using the Platform.

Nothing within these Terms authorises the use of MyMotorMate for any unlawful purpose.

16.7 Export Control & Sanctions

You confirm that you will not use the Platform in breach of any applicable export control, trade sanctions or similar legislation.

Where required by law, MyMotorMate may restrict access to certain Services.

16.8 Survival

The following Sections shall survive termination of these Terms, closure of your Account or cessation of the Services where necessary to give them effect:

  • Definitions;

  • Intellectual Property;

  • Data Accuracy & Disclaimers;

  • Payment Obligations;

  • Limitation of Liability;

  • Privacy & Data Protection;

  • Acceptable Use;

  • Dispute Resolution;

  • Governing Law; and

  • any provision which by its nature is intended to survive termination.

16.9 Entire Platform

These Terms apply to all current and future MyMotorMate products, including:

  • the Website;

  • iOS applications;

  • Android applications;

  • desktop applications;

  • APIs;

  • browser extensions;

  • software integrations;

  • business portals;

  • partner platforms;

  • white-label platforms; and

  • any successor platform operated by MyMotorMate,

unless separate terms are expressly published for a specific Service.

16.10 Contact Details

Current contact information for MyMotorMate is available on the Platform.

Where required by law, official notices may be sent using the contact details published on the Platform.

16.11 Effective Date

These Terms & Conditions become effective from the Last Updated date shown at the beginning of this document and remain in force until replaced by a newer version published by MyMotorMate.

16.12 Acceptance

By accessing the Platform, creating an Account, performing a vehicle search, purchasing a Paid Report, subscribing to any Service or otherwise using MyMotorMate, you confirm that you:

  • have read these Terms in full;

  • understand these Terms;

  • agree to be legally bound by these Terms; and

  • agree to comply with all applicable laws while using the Platform.

End of Terms & Conditions

MyMotorMate Terms & Conditions
Version 1.0

Know your vehicle